Info Systems: Chapter 6 - Valuing Organizational Information





Question 1       The completeness characteristic of high-quality information ensures that there are no missing data values.
True
False

Question 2       Reports for each sales person, product, and part are examples of detail or fine information granularities.
True
False

Question 3       Which of the following represents the different information levels?
Detail, summary, aggregate
 Document, presentation, spreadsheet, database
Individual, department, enterprise
 None of the above

Question 4       Which of the following implies that information is current with respect to the business requirements?
Uniqueness
Accuracy
Consistency
Timeliness

Question 5       Transactional information is used when performing operational tasks and repetitive decisions such as analyzing daily sales reports and production schedules to determine how much inventory to carry.
True
False

Question 6       Which of the following is an example of transactional information?
 Trend projection
Sales projection
Purchasing stock
All of the above

Question 7       Which of the following is an example of transactional information?
Withdrawing cash from an ATM
Making an airline reservation
Purchasing stock
All of the above

Question 8       Which of the following is a characteristic of information?
Type (Transactional & Analytical)
Timeliness
Quality
All of the above

Question 9       What is a real-time system?
Provides real-time information in response to query requests
Encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational tasks
Encompasses all organization information, and its primary purpose is to support the performing of managerial analysis tasks
Provides immediate, up-to-date information

Question 10     Which of the following is not one of the five characteristics common to high quality information?
Accuracy
Completeness
Quantity
Consistency

Question 11     What encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational tasks?
Transactional information
Timeliness
Quality
Analytical information

Question 12     Which of the following implies that aggregate or summary information is in agreement with detailed information?
Accuracy
Timeliness
Consistency
Uniqueness
Completeness

Question 13     Transactional information encompasses all organizational information and its primary purpose is to support the performing of managerial analysis tasks.
True
False

Question 14     What are the different types of information?
Data, formats, granularities
Levels, forms, granularities
Levels, formats, granularities
Levels, forms, data

Question 15     Which of the following represents the different information formats?
Individual, department, enterprise
Detail, summary, aggregate
Document, presentation, spreadsheet, database
None of the above

Question 16     Organizations use transactional information to make repetitive decisions.
True
False

Question 17     A Purchasing stock is an example of analytical information.
True
False

Question 18     What is immediate, up-to-date information?
Real-time information
Real-time systems
Information granularity
All of the above

Question 19     What encompasses all organizational information and its primary purpose is to support the performing of managerial analysis tasks?
Analytical information
Transactional information
Timeliness
Quality

Question 20     Which of the following represents the different information granularities?
Detail, summary, aggregate
Document, presentation, spreadsheet, database
Individual, department, enterprise
None of the above

Question 21     Organizations use analytical information to make ad hoc decisions.
True
False

Question 22     All of the following are characteristics of information, except:
Analytical
Transactional
Timeliness
Quantity

Question 23     What provides real-time information in response to query requests?
Real-time information
Real-time systems
Information level
All of the above

Question 24     The uniqueness characteristic of high-quality information ensures that all the values are correct.
True
False

Question 25     Timely information must be up-to-the-second to be accurate.
True
False

Question 26     ___________ achieved great success by managing information       
Office Max    
AT&T 
Staples
Samsung Electronics

Question 27     Organizational information comes in different levels, formats, and granularities.
True
False

Question 28     Which of the following represents a level of information within an organization?
Individual
Enterprise
Department
All of the above

Question 29     What is one of the biggest pitfalls associated with real-time information?
It is only available in aggregate levels of granularity.
It continually changes.
It rarely changes
It is only available to high-level executives due to the expense.

Question 30     What is it called when each transaction, entity, and event is represented only once in the information?
Timeliness
Uniqueness
Consistency
Accuracy

Question 31     Match the following characteristics of high quality information with their definition.
1.         Accuracy - All values are correct
2.         Completeness - No values are missing
3.         Consistency - Summary and detailed information are in agreement
4.         Uniqueness - Each thing is represented only once
5.         Timeliness - Information is current with respect to business requirements