Chapter 9
Enabling the Organization --Decision Making
Question 1 Which
of the following is not a reason for the growth of decision-making information
systems?
People need to analyze large amounts of information
People must make decisions quickly
People
no longer have to worry about protecting the corporate asset of organizational
information
People must apply sophisticated analysis techniques to make
good decisions
Question 2 What
can a model accomplish?
Calculate risks
Understand uncertainty
Manipulate time
All of
the above
Question 3 Which
of the following is a quantitative model typically used by a DSS?
Sensitivity analysis
What-if analysis
Goal-seeking analysis
All of
the above
Question 4 What
is the study of the impact that changes in one (or more) parts of the model
have on other parts of the model?
Sensitivity
analysis
What-if analysis
Goal-seeking analysis
Drill-down
Question 5 What
finds the inputs necessary to achieve a goal, such as a desired level of
output?
Goal-seeking
analysis
Drill-down
What-if analysis
Sensitivity analysis
Question 6 Which
company offers a strategic business information service using artificial
intelligence that enables organizations to track the product offering, pricing
policies, and promotions of online competitors?
Verizon Communications
BostonCoach
Burlington Northern and Santa Fe Railroad
RivalWatch
Question 7 What
checks the impact of a change in an assumption on the proposed solution?
Sensitivity analysis
Drill-down
Goal-seeking analysis
What-if
analysis
Question 8 What
enables users to get details, and details of details of information?
Consolidation
Drill-down
Digital dashboards
Slice-and-dice
Question 9 Which
of the following is NOT a form of Articficial Intelligence?
Expert Systems
Neural Networks
Fuzzy
Agents
Genetic Algorithms
Question 10 The
ultimate goal of AI is the ability to build a system that can mimic human
intelligence.
True
False
Question 11 Sensitivity
analysis, what-if analysis, and market basket analysis are the three
quantitative models typically used by a DSS.
True
False
Question 12 Consolidation,
drill-down, and slice-and-dice are the three most common capabilities offered
in an EIS.
True
False
Question 13 A
shopping bot is one of the simplest examples of an intelligent agent.
True
False
Question 14 An
executive information system is a specialized DSS that supports senior level
executives within the organization.
True
False
Question 15 A
Decision Support System typically relies on external sources of information
while an Executive Information System does not.
True
False
Question 16 What is
consolidation?
Enables users to get details, and details of details, of
information
Finds the inputs necessary to achieve a goal such as a
desired level of output
Involves
the aggregation of information and features simple roll-ups to complex
groupings of interrelated information
The ability to look at information from different
perspectives
Question 17 What is
drill-down capability?
The ability to look at information from different
perspectives
Finds the inputs necessary to achieve a goal such as a
desired level of output
Enables
users to get details, and details of details, of information
Involves the aggregation of information and features simple
roll-ups to complex groupings of interrelated information
Enables users to get details, and details of details, of
information
The
ability to look at information from different perspectives
Finds the inputs necessary to achieve a goal such as a
desired level of output
Involves the aggregation of information and features simple
roll-ups to complex groupings of interrelated information
Question 19 What
integrates information from multiple components and tailors the information to
individual preferences?
Drill-down
Digital
dashboards
What-if analysis
Sensitivity analysis
Question 20 What
are various commercial applications of artificial intelligence?
Digital dashboard
Sensitivity analysis
Intelligent
system
Drill-down
Question 21 What is
a category of AI that attempts to emulate the way the human brain works?
Neural
network
Artificial intelligence
Expert systems
Intelligent system
Question 22 Which
of the following is the most commonly used form of AI in the business arena?
Expert
system
Artificial intelligence
Intelligent system
Neural network
Question 23 What is
a special-purpose knowledge-based information system that accomplishes specific
tasks on behalf of its users?
Intelligent
agent
Neural network
Intelligent systems
Artificial intelligence
Question 24 What is
an artificial intelligence system that mimics the evolutionary,
survival-of-the-fittest process to generate increasingly better solutions to a
problem?
Genetic
algorithm
Artificial intelligence
Neural network
Intelligent system
Question 25 Which
of the following represents the top-down (executives to analysts)
organizational levels of information technology systems?
TPS, DSS, EIS
DSS, TPS, EIS
EIS,
DSS, TPS
None of the above, it varies from organization to
organization
Question 26 Which
of the following is an incorrect enterprise view of information technology?
Processes are analytical for executives and transactional
for analysts
Granularity is coarse for executives and fine for analysts
Processing
is OLTP for executives and OLAP for analysts
None of the above
Question 27 Which
of the following is a type of transaction processing system?
Manufacturing
Transportation
Order-entry
Sales
Question 28 Which
company has "The Wall of Shaygan", which is a digital dashboard that
tracks 100-plus IT systems on a single screen?
RivalWatch
Verizon
Communications
BostonCoach
Burlington Northern and Santa Fe Railroad
